Refund Policy for TheTipsyRobot.com
Last Updated: 12/15/2023
Thank you for shopping at TheTipsyRobot.com. We appreciate your business and want to ensure that you have a positive experience with us. Below is our policy regarding refunds:
1. General Conditions
- To be eligible for a return and refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Our refund policy lasts 7 days. If [number of days] days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
2. Non-Returnable Items
- Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.
3. Proof of Purchase
- To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
5. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
6. Sale Items
- Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to the shipping address on your label.
- To return your product, you should mail your product to the shipping address on your label.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
9. Contact Us